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Comcast TiVo update: Program guide glitch

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Sure, it's great news that Comcast is finally rolling out set-top-boxes to New England customers who sign up for TiVo service. But it would be nice if these new boxes actually worked the way they were supposed to.

Blogger Steve Garfield, who we've already pointed out is one of the first non-Comcast employees to get TiVo service on a Motorola box shot a little video to show off some of the differences between a Comcast TiVo and a regular TiVo that you would buy from a store. For example, the Comcast remote has a couple of extra buttons for controlling online features like filtering programs by category. Want to see just movies? No problem. Just kids programs? Easy. How about only HD content? Umm, yeah.

It took a whopping 53 seconds for Garfield's TiVo to filter out all of the non-HD programs. He reports that he has contacted Comcast and they're aware of the problem and working on a fix. But you'd think this would be the sort of thing they would have addressed before deploying the software.

[via TiVo Blog]

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